STORE POLICY

CUSTOMER CARE

We're Here for You at Sea & Sun Beauty Lash Training Academy

Your success in the world of lash artistry is our passion. At Sea & Sun Beauty, we believe in providing not only exceptional training but also outstanding support. We understand that you may have questions or need assistance, and we're committed to making your experience with us smooth and rewarding.

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Dedicated Support for Every Stage:

• Prospective Students: Exploring your options? We're happy to answer any questions you have about our comprehensive training programs, course content, schedules, investment, and the exciting career opportunities that await you. Reach out to our friendly team at seasunbeautyunlimited@gmail.com or call us at 520-388-0018.

• Enrollment Assistance: Navigating the enrollment process? We'll guide you through each step. Contact our admissions specialist at seasunbeautyunlimited@gmail.com or call us at 520-388-0018 for personalized support.

• Current Student Support: Once you're part of the Sea & Sun Beauty family, we continue to support your learning. For questions about course materials, assignments, or any aspect of your training, your instructor is your primary point of contact. For administrative or general student support, please email seasunbeautyunlimited@gmail.com.

• Technical Support: If you encounter any technical difficulties with our online resources or website, our technical support team is ready to assist. Please email seasunbeautyunlimited@gmail.com with a detailed description of the issue.

Our Commitment to You:

• Timely Responses: We strive to respond to all inquiries promptly, typically within one business day.

• Helpful and Knowledgeable Support: Our team is dedicated to providing you with accurate and helpful information.

• A Positive Experience: We aim to make every interaction with Sea & Sun Beauty a positive one.

We value your feedback and are always looking for ways to improve our services. Please don't hesitate to contact us with any suggestions or concerns.

At Sea & Sun Beauty Lash Training Academy, we are committed to protecting your privacy and ensuring a safe and secure learning environment. This section outlines our practices regarding the collection, use, and protection of your personal information, as well as the safety protocols we have in place during our training programs.

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Privacy Policy

Your privacy is important to us. This section summarizes how we collect, use, and safeguard your personal information when you visit our website and enroll in our training programs.

Information We Collect:

• Website Visitors: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, operating system, referring website, and browsing behavior. We may also collect information you voluntarily provide, such as your name and email address when you sign up for our newsletter or contact us through our forms.  

• Enrolled Students: When you enroll in our training programs, we collect personal information necessary for your participation, including your name, contact information (address, phone number, email), payment details, and potentially emergency contact information. We may also collect information related to your progress and completion of the program.​

• How We Use Your Information:

• Website Visitors: Information collected from website visitors helps us to understand how our website is used, improve its functionality, and personalize your experience. If you provide your contact information, we may use it to respond to your inquiries or send you information about our programs and promotions (you can opt-out of these communications at any time).

• Enrolled Students: We use your personal information to manage your enrollment, deliver the training program, track your progress, communicate important updates, process payments, and issue certifications. We may also use your information for internal record-keeping and to improve our training programs.​

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:  

• Secure Socket Layer (SSL) encryption for transmitting sensitive information.  

• Regular security assessments and updates to our systems.

• Limiting access to personal information to authorized personnel only.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.  

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Sharing Your Information:

We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email marketing platforms). These service providers are contractually obligated to keep your information confidential and secure.  

We may also disclose your personal information if required by law or in response to a valid legal request.  

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Your Rights:

You have the right to:

• Access the personal information we hold about you.

• Request the correction of inaccurate or incomplete personal information.  

• Request the deletion of your personal information (subject to legal and contractual obligations).

• Opt-out of receiving marketing communications from us.  

To exercise these rights, please contact us at seasunbeautyunlimited@gmail.com].  

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Cookies and Tracking Technologies:

Our website may use cookies and other tracking technologies to enhance your browsing experience and collect information about your usage patterns. You can manage your cookie preferences through your browser settings.  

Safety Protocols During Training

The safety and well-being of our students and instructors are paramount at Sea & Sun Beauty Lash Training Academy. We have implemented the following safety protocols to ensure a secure and comfortable learning environment:

• Hygiene and Sanitation: We adhere to strict hygiene and sanitation practices, including:

  • Frequent handwashing and the availability of hand sanitizers.

  • Disinfection of all workstations, tools, and equipment before and after each use, following industry best practices and health guidelines.

  • Use of disposable supplies where appropriate.

  • Proper disposal of waste materials.

• Ventilation: Our training facility is well-ventilated to ensure good air quality.

• Product Safety: We use high-quality, professional-grade lash products and adhere to manufacturer guidelines for their safe handling and application.

• Emergency Procedures: We have established clear emergency procedures and contact information readily available. Our instructors are trained in basic first aid.

• Allergy Awareness: We encourage students to inform us of any allergies or sensitivities prior to the start of the program. We will take reasonable precautions to accommodate these needs.

• Safe Application Techniques: Our curriculum emphasizes safe and ethical lash application techniques to protect both the client and the lash artist. Instructors provide thorough guidance and supervision to ensure students practice safe methods.

• Incident Reporting: We have a clear process for reporting any incidents or accidents that may occur during training.

By enrolling in Sea & Sun Beauty Lash Training Academy, you agree to adhere to our safety guidelines and instructions provided by our instructors. We are committed to providing a learning environment where you can develop your skills with confidence and safety.

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Updates to This Policy:

We may update this Privacy and Safety section from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this section periodically.  

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Contact Us:

If you have any questions or concerns about our Privacy and Safety practices, please contact us at:

email: seasunbeautyunlimited@gmail.com

Phone: 520-388-0018

Address: 4582 N. 1st Ave., Suite 190, Tucson AZ 85718